The following are some unsolicited comments from our clients.
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Your customer service is top notch!! |
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We received a grant to put door guards on the doors within our early learning center. My experience from the very beginning with Simple Safety has been so positive. I was having trouble with the online order system (due to user error) and called directly. I got an immediate response AND a follow up call the next day. The customer service has been incredible with personal touches and excellent communication. The product is just as advertised and we are thankful we can protect the fingers of the littlest ones here. Ann Olson |
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Simple Safety, I am writing in reference to the purchase I made for the first time last week. I ordered door guards. The experience that I had was outstanding. I was first contacted and thanked by Maria by both email and telephone. The phone call made the experience much more personal. Maria contacted me to get the correct contact information for myself and accounts payable in order to set up our account. I received an email, as well as Glenda in accounts payable with the form needed. After filling out the form another email was sent for confirmation. Once the order was entered, Catherine in accounts receivable contacted both Glenda and myself to make sure the order and pricing was correct. Colleen, the sales associate spoke to Catherine concerning the order and we received a revised confirmation and invoice. The entire order process was very professional and the communication was phenomenal. We look forward to doing business with Simple Safety in the future. Kris Romano |
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We are very happy with the shields we purchased and installed. We have had no more pinched/broken little fingers since they went up. Ryan L. Zimmerman, Esq.Aa to Zz Child Care and Learning Center, Inc. |
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Can't be without them, they are the Best! Dick M. |
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Head Start of Eastern Orange County is very pleased with this product. The guards are easy to install and very soft and flexible. I would recommend these for all early education programs. Ann |
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Dear Maria, Thank you for your prompt service and delivery. We have been very satisfied with the door guards we have purchased for our classroom doors. It gives us great peace of mind knowing that little fingers will be kept safe while the children are in our care! Debbie Wyrick |
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Maria, At one time we were having problems with children getting their fingers smashed in the doors. Some of the accidents were pretty bad! So we bought the finger protection door shields from your company. I am proud to say it solved our problem and they work and look great. Your company has been easy to work with and we have recommended these door guards to other daycares. Connie Harper |
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Hello, my name is John Alsum, a purchaser for TriVan Truck Body. Our company has been purchasing "Finger Protection" from Simple Safety at Finger Shield Safety Products LLC for a couple years now. The product is being installed in our custom trailers per our customer's request. We have found that they are easy to install and hold up to heavy use. Thank you for a great product! John Alsum |
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Recently a little girl caught her finger in our kitchen door and we had to take her to the emergency room for stitches, she is doing very well now, but we want to prevent this from happening again. Thank you very much for helping us keep our kids safe, it means a great deal to us. |
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I want to let you know that your product is an important part of our safety plan. We opened this new facility in 2007, and within a month, several of our children suffered pinched fingers from the half–doors between the class areas. We removed all of these half-doors, which were solid core doors with triple hinges, and replaced them with custom-made hollow-core doors which were much lighter. We also replaced the hinges on these doors with piano hinges and shaved down the latch side so that the “gap” was maximized around ½”. Your product was installed on the non-hinge side of all of these half doors. In addition, we installed your product on both sides of every non-protected interior and exterior door throughout the school. In the 3 years since this was done, we have not had a single pinched finger accident. R. C. Atlanta, Georgia |
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The products we received were extremely well designed, of excellent quality and very easy to install. After having them installed for two weeks we made the decision to order Finger Shield Push-side and Pull-side door hinge guards for all of our 150 doors. |
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Thanks so much for your quick and very thorough follow up to my call yesterday. I even called Rhonda at the Block Institute, and she had nothing but good things to say about you, your company, and your products. I have forwarded the information on to my hospital customer, so we will see what happens. If he chooses to use your products, he may order directly, or through one of our distributors. I do not know which way it may come to you. I definitely will keep your products in mind when other opportunities arise (and I know they will!). Blake Nelson, End User Consultant, Minnesota |
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The Finger Shields will be installed next week. Our Child Care Center personnel are looking forward to the added safety that they will provide. After seeing the Finger Shields installed in our Care Center, our Nursery School Director requested that they be installed on all of the Nursery School doors. |
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We ordered finger guards 2 years ago and almost all of the guards (10 of them) have started cracking. On three of them the plastic in the middle cracked all the way down and now they are in two separate pieces. When I contacted the company they told me new items would need to be purchased if they cracked. Your excellent testimonials combined with the warranty* makes us extremely confident that we have chosen the right product this time. I do greatly appreciate all of your follow-up and your excellent customer service. Esmeralda Diaz, Administrator, Chicago, Illinois |
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I will be installing them in my newly remodeled childcare center as they are a requirement in opening my center. Finger shields are now part of DSHS compliance for childcare centers. Thank you for having what I needed. It was the last thing on my list to do before opening. Thank you |
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When we did the renovation here, the architect specified finger guards on interior classroom doors but not anywhere else in the school. The guards they installed on the classroom doors were extremely expensive and several have already torn. When we realized that the remainder of the doors (approximately 90!) were not protected, we looked for a more reasonably priced alternative, and your product was about ½ the price. However, we think your product is superior in every way to the more expensive ones which were installed originally on the interior doors. As those fail, we will replace them with your product. In addition, I want to say that it was a real pleasure doing business with your company. The guards shipped out almost immediately, and they were very easy to install, just as you promised. Thanks again! Robert Charles |
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Thank you for support during the order process. I am impressed with your company’s customer service – personal, kind and thorough. Mayme Casey, St Louis Park, Minnesota |
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We believe this is an important safety item and suggest that you seriously consider installing finger-pinch protection devices on doors at your center(s). After evaluating a number of products, those from Finger Shield Safety Products LLC earned NCCA’s endorsement based upon: Price, Durability, Quality, *Warranty, Ease of installation, Ability to Protect doors that open up to 180 degrees, Extensive Customer Care and ease to work with Maria Dawn Hatzer |
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Maria, Jim Ware |
